R Garage – Toyota Car Museum ("R Garage", "we", "us") respects your privacy. This notice explains what personal information we collect, why we collect it, and the choices and rights you have under the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and issuances of the National Privacy Commission.
Information we collect
We collect only what we need to provide the service you ask for:
- Visit reservations: your name, email address and mobile number, your visit date and notes, and the full name of every ticket holder, including free tickets.
- Walk-in registration: the same details, recorded at the entrance when you arrive without a reservation.
- Contact and group inquiries: your name, email address, optional mobile number, inquiry type, subject and message.
- Pavilion bookings: your name, email address, mobile number, organization, event type, preferred date and time, number of guests and event details.
- Event and program registrations: the details requested on the registration form for that event or program.
- R Café orders: the name and optional mobile number you enter, your order, service choice (Dine In, Park 'n Order or Take Out) and payment method.
- Newsletter: your email address, if you choose to subscribe.
We do not collect or store government ID numbers. PWD and Senior Citizen ticket holders present their ID at reception for verification only.
Why we use it
- To process and manage reservations, bookings, registrations and café orders.
- To verify discounted admission and manage visitor capacity and safety.
- To reply to your inquiries and contact you about your visit, booking or order.
- To send newsletters and updates, only if you subscribed. You can unsubscribe at any time.
- To keep accurate visitor records and meet legal, audit and reporting obligations.
- To keep this website secure and to understand, with your permission, how it is used.
Who can see it
Only authorized R Garage staff who need it for their work. We do not sell your personal information. We share it only with service providers who help us run the museum and this website (such as hosting and email delivery), under confidentiality and data protection obligations, or when required by law.
How we protect it
We use reasonable organizational, physical and technical safeguards, including encrypted connections, restricted staff access and activity logs, to protect your information against loss, misuse and unauthorized access.
How long we keep it
We keep personal information only as long as needed for the purposes above and for legal, audit and reporting requirements. After that, we securely delete or anonymize it.
Your rights
As a data subject, you have the right to be informed, to access your personal data, to object to its processing, to have inaccurate data corrected, to have your data erased or blocked, to data portability, and to be compensated for damages caused by inaccurate or unlawfully processed data. Where processing is based on your consent, you may withdraw it at any time.
Contact us
For privacy questions or to exercise your rights, email marketing@rgarage.ph or write to R Garage, The R Hub Building, Brgy. Disso-or, Bauang, La Union, Philippines. If you believe your rights have been violated, you may file a complaint with the National Privacy Commission (privacy.gov.ph).
Changes to this notice
We may update this notice from time to time. The latest version is always posted on this page with its last updated date.